We’re
familiar with the scene in Mark Twain’s Tom Sawyer where Tom is given the task
of painting the picket fence. A
boy comes by, says he’s off to go swimming. Too bad Tom has to work. Tom says, if you call this work. And starts talking about how much fun it is and yet how not
everyone has what it takes to paint it in a way that would satisfy Aunt Polly.
Before
long, the boy starts painting, Tom starts to watch.
Here’s
the way Mark Twain describes the action:
And
while the [boy who had pretended he was] late steamer Big Missouri worked and
sweated in the sun, the retired artist sat on a barrel in the shade close by,
dangled his legs, munched his apple, and planned the slaughter of more
innocents. There was no lack of material; boys happened along every little
while; they came to jeer, but remained to whitewash.
Ladies and gentlemen, Tom Sawyer didn’t invent
outsourcing, but he took it to new level.
I
want to talk about outsourcing – its benefits, but mostly its limitations.